AI Essentials

Applied Use Cases

Explore how AI will change your business along with detailed references, concrete examples and use cases. This Essentials has been published to help turn business challenges into success with Artificial Intelligence and Machine Learning.

Top news of the week: 14.07.2021.

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Applied Use Cases

@salesforce shared
On Jul 9, 2021
☺️ Happy Employees = Happy Customers ☺️ With 40%+ of the global workforce considering leaving their jobs, the battle for employee retention is on. 🤺 @ServiceCloud CEO @ClaraShih shares how to invest in the new employee experience for customer loyalty: https://t.co/0DQk08sKYK
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Here Comes The Talent War: The Battle To Win Employees And Conquer Customer Loyalty

Here Comes The Talent War: The Battle To Win Employees And Conquer Customer Loyalty

Traditional ways of working pre-pandemic have gone out the window, creating new challenges for onboarding workers and engaging existing ones.

@AINowInstitute shared
On Jul 12, 2021
RT @tetisheri: The new ACM Interactions issue on 'Tech Labor' is out! (https://t.co/c8NjSjscxr) I have an essay in it titled 'Interrupting Invisibility in a Global World'. My immense gratitude to @perhaxis and @seyramavle for inviting me to contribute. A small thread on (why) the essay:
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Tech labor

Tech labor

Recent big tech flexes tell a story of an industry with increasing hubris and reach, largely acting with impunity. Whistleblower claims against Google representatives for their...

@Sam_L_Shead shared
On Jul 12, 2021
⁦@amolrajan⁩ plays cricket with ⁦@sundarpichai⁩ https://t.co/6I14I1BwXO
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Google boss Sundar Pichai warns of threats to internet freedom

Google boss Sundar Pichai warns of threats to internet freedom

Sundar Pichai says AI will change the world - and defends Google's record on tax, privacy and data.

@salesforce shared
On Jul 7, 2021
Workplace mentoring programs have evolved far beyond obligatory monthly check-ins between mentor and mentee. Today, they're a cornerstone of broader employee development and engagement programs. Here's how: https://t.co/GFYrqyspkW
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Worried About Losing Employees? Better Mentoring Could Help

Worried About Losing Employees? Better Mentoring Could Help

Mentoring programs have evolved into a cornerstone of employee engagement, supporting DEI, resiliency, development, and retention.

@arstechnica shared
On Jul 7, 2021
No driver? No problem—this is the Indy Autonomous Challenge https://t.co/JIofOhDsHm
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No driver? No problem—this is the Indy Autonomous Challenge

No driver? No problem—this is the Indy Autonomous Challenge

Ars meets the college engineers who hope to revolutionize racing.

@salesforce shared
On Jul 8, 2021
"That's what [customers are] asking us to think through: 'What is the experience?' Not, 'What are the individual applications that you're going to provide?'" - EVP & GM, Platform @thatstokes The next phase of work is about well-being, engagement & tools: https://t.co/sd0nvw9KbI
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Even Salesforce hasn’t solved the future of work. But it has some ideas.

Even Salesforce hasn’t solved the future of work. But it has some ideas.

EVP of platform Patrick Stokes said the next phase is about well-being, engagement and a massive upgrade in work tools.