#SalesforceGenie #DF22
Customer, Consultative selling, Sales, Customer service, Real-time computing, Data
Behind the Creation of Genie the Rabbit — The Newest Salesforce Character
Genie the Rabbit represents Genie the product, bringing real-time agility, speed and near-infinite data to every customer interaction.
Behind the Creation of Genie the Rabbit — The Newest Salesforce Character
Genie the Rabbit represents Genie the product, bringing real-time agility, speed and near-infinite data to every customer interaction.
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What Is Salesforce Genie?
Salesforce Genie is the real-time platform for customer magic, harmonizing data that’s updated every millisecond so you can meet customers where they are.
Data: the lifeblood of commercial success and value creation
Data is now central to every businesses’ success. Ignoring the importance of data to your company risks courting disaster.
Real-time CX Measurement Helps Financial Institutions Shift on the Fly
Keeping banking consumers happy and serviced increasingly demands the ability to shift staff and resources in the moment.
Tekion Launches Game-Changing AI-Powered CRM
Tekion, innovator of the Automotive Retail Cloud® (ARC), the first and fastest cloud-native automotive retail SaaS platform.
How close are you to a fully personalised customer experience?
Personalisation is a necessary component of customer experience in today’s environment.
10 reasons why business leaders are still using chatbots
Here’s how a CGI-AI-powered assistant can free up staff time and enable a smoother client journey.
Dreamforce 2022: Salesforce debuts Genie CDP to power real-time customer experiences
At the ongoing Dreamforce conference, Salesforce added real-time data capabilities to Customer 360 with the introduction of Genie CDP.
Making the most of AI in the future customer experience centre
When AI is used to infuse knowledge and insights throughout every customer journey, it helps ensure intelligent decisions and inform next best actions. Secondly, by providing employees with ...
19 questions to ask customer journey analytics vendors during the demo
More marketers are evaluating these tools to help to navigate and better understand increasingly complex customer journeys.
FINTECH: How Financial Services use Humio to improve the customer experience
Behind every successful customer experience (CX) there must be a powerful, robust, and flexible infrastructure creating a positive user experience (UX). It’s vital to keep data flowing from ...
Rocking in the Twitter all day long: TweetChat recap on AI in sales
What do some of the brightest minds in tech have to say about artificial intelligence in sales? Read our TweetChat recap on AI in sales.
US Bank is using DataStax Cassandra to overcome legacy and become customer focused
As one of the largest financial institutions in the States, US Bank needed to rethink its backend architecture to focus on data driven service.