Top news of the week: 24.03.2022.
Digital Transformation In Banking
The State of Digital Transformation in Banking
The race to banking digitalisation accelerated during the pandemic, as customers flocked to digital channels. Despite the decisive progress banks have made in either rolling out or ...
The Ultimate Banking Customer Engagement Playbook
Financial institutions must use data, analytics, machine learning and new technologies to understand and build engagement with customers.
How Bank of America Personalizes Financial Wellness for 67 Million Customers
« VIEW FULL LIST OF BANKING PODCASTS FEATURING: Holly O'Neill, President, Retail Banking at Bank of America Financial institutions have struggled engaging
Banks use AI to enhance customer experience
South Korean banks are embracing artificial intelligence to better understand customers and enable them to take advantage of services more easily, as local financial institutions step up ...
Theodora Lau’s Post
Incredibly honored to have my latest article published in the Journal of Digital Banking by Henry Stewart Publications. " A transformational journey:... 13 comments on LinkedIn
Why African banks are investing in AI
Artificial intelligence (AI) is now firmly in the sights of African banks. From better understanding consumer needs to reducing risk, there are few areas where AI can’t make a key impact on ...
Square: An Increasingly Strong Player in Financial Services
Square will offer banking services like deposits and other products to service a nationwide market of SMBs.
How AI is changing the world of finance
In the age of digital transformation, the finance industry will have become AI-first rather than use AI technology on their periphery.