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Pandemic highlights perks of $1M digitization effort in Salem, MA

On Jan 11, 2021
@smartcitiesdive shared
Gov't digitization has taken on a heightened sense of urgency due to COVID. @CityofSalemMA leaders explain why the benefits of digitizing are well-worth the cost — even during a year when most city budgets are strapped. @CailinCrowe reports: https://t.co/ChUWeqCjHp
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The city has digitized about 1.3 million files dating back to the 1600s, which has reduced burdens on staff and eased access for city residents as operations shifted largely online.

www.smartcitiesdive.com
On Jan 11, 2021
@smartcitiesdive shared
Gov't digitization has taken on a heightened sense of urgency due to COVID. @CityofSalemMA leaders explain why the benefits of digitizing are well-worth the cost — even during a year when most city budgets are strapped. @CailinCrowe reports: https://t.co/ChUWeqCjHp
Open

Pandemic highlights perks of $1M digitization effort in Salem, MA

Pandemic highlights perks of $1M digitization effort in Salem, MA

The city has digitized about 1.3 million files dating back to the 1600s, which has reduced burdens on staff and eased access for city residents as operations shifted largely online.

Pandemic has expedited digitization of government services: survey

Pandemic has expedited digitization of government services: survey

Tight budgets, legacy systems and bureaucracy have historically prevented governments from going digital, but COVID-19 has tipped the scale for operations to move online. 

Reinventing town centres: A call for action

Reinventing town centres: A call for action

The coronavirus pandemic is a major threat to many of our town centres. Nicholas Falk AoU calls for action before it is too late

GovTech 100 list for 2021 features CITYDATA.ai

GovTech 100 list for 2021 features CITYDATA.ai

CITYDATA.ai, the leader in geospatial AI, has been named to the prestigious GovTech 100 list of technology companies focused on civic innovation for government.

Myung Lee: On the Importance of Being Authentic

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Customer service is important when it comes to helping cities design programs for their residents, Lee says, because city governments need to know who their consumer is and how to engage ...

FCC limits fees cities can charge for 5G deployment

FCC limits fees cities can charge for 5G deployment

The Federal Communications Commission says new rules will cut red tape. Critics say they weaken municipalities' ability to negotiate with big carriers.