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3 ways to fix big tech's empathy problem, according to a former executive who wrote a book on it

On Oct 25, 2020
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3 ways to fix big tech's empathy problem, according to a former executive who wrote a book on it (via @Inc) https://t.co/Yaj107VgJX
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Maëlle Gavet says that seeing kindness as a weakness in business is a harmful mentality, and will hold companies back from meaningful improvement.

www.businessinsider.com
On Oct 25, 2020
@businessinsider shared
3 ways to fix big tech's empathy problem, according to a former executive who wrote a book on it (via @Inc) https://t.co/Yaj107VgJX
Open

3 ways to fix big tech's empathy problem, according to a former executive who wrote a book on it

3 ways to fix big tech's empathy problem, according to a former executive who wrote a book on it

Maëlle Gavet says that seeing kindness as a weakness in business is a harmful mentality, and will hold companies back from meaningful improvement.

How to Fix the Tech Industry's Empathy Problem

How to Fix the Tech Industry's Empathy Problem

Tech executive and author Maëlle Gavet says anyone who sees kindness as a weakness is dead wrong--and has a few suggestions for companies to improve.

A leading Silicon Valley exec says Big Tech prioritized lower costs over employees' wellbeing, and it's created a feudalist system where workers are left to fend for themselves

A leading Silicon Valley exec says Big Tech prioritized lower costs over employees' wellbeing, and it's created a feudalist system where workers are left to fend for themselves

In her new book, "Trampled by Unicorns," Maëlle Gavet details how Big Tech's empathy problem is leading to a new form of feudalism.

Inside the big, messy business of empathy

Inside the big, messy business of empathy

Empathy is everywhere in design and business. So is “empathy-washing.”

Stop Talking About Empathy, and Start Acting On It

Stop Talking About Empathy, and Start Acting On It

For companies to truly win fans and motivate employees, "empathy" has to be more than a word. It needs to be translated into specific action.

The New Mothers of Technology: 6 Women Who Have Led in Tech Since 2010

The New Mothers of Technology: 6 Women Who Have Led in Tech Since 2010

These six women have been the forces behind some of the most innovative trends in IT in the last few years, from software-defined networking to cloud storage. 

Tesla just had the worst year in its history, but now it's starting to look like the best tech company in the world

Tesla just had the worst year in its history, but now it's starting to look like the best tech company in the world

Tesla is a hybrid of tech company and car company — and with various scandals roiling the tech sector, Tesla seems like a tech company that's at least trying to do good.

SOPHiA GENETICS Establishes Headquarters in Boston to Meet Growing Demand in the U.S.

SOPHiA GENETICS Establishes Headquarters in Boston to Meet Growing Demand in the U.S.

SOPHiA AI (SOPHiA) is the most widely used technology for genomic analysis, adopted by hundreds of university hospitals worldwide. In the United States, SOPHiA GENETICS is already ...

Pressure is mounting on food delivery app DoorDash to change its controversial tipping policy

Pressure is mounting on food delivery app DoorDash to change its controversial tipping policy

Tech workers are pledging not to work for the company, and San Francisco is launching a labor investigation into how it handles workers’ tips.

Empathy: An Important Metric For Employee Culture Success

Empathy: An Important Metric For Employee Culture Success

Talent can quickly get lost in the shuffle if empathy is not an internal metric of any sort.

Kimberly Bryant to Keynote LiveWorx Virtual Event

Kimberly Bryant to Keynote LiveWorx Virtual Event

Founder and CEO of Black Girls CODE, Kimberly Bryant, will keynote the LiveWorx virtual event, June 9th!

DealBook Briefing: Tech and Trade Woes Keep Dragging on the Markets

DealBook Briefing: Tech and Trade Woes Keep Dragging on the Markets

Reports of a fresh round of tariffs and ongoing concerns about tech giants’ valuations have been bad news for stocks.