#cloud #ExperiencesThatMatter #contactcenter #CCaaS
Cloud computing, Customer, Need, Google, Want, Customer service

Now Could Be The Time To Shift Your Contact Center To The Cloud

On Aug 18, 2020
@EvanKirstel shared
At @Avaya, they’ve been seeing a steady rise in customers looking to replace their on-premise contact center with a more flexible cloud solution. Here are the top benefits of #cloud #contactcenter solutions today: https://t.co/sGNpa2GV7z #CCaaS #ExperiencesThatMatter https://t.co/tw3EJC97Hp
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Here are the top benefits of cloud contact center solutions today.

www.avaya.com
On Aug 18, 2020
@EvanKirstel shared
At @Avaya, they’ve been seeing a steady rise in customers looking to replace their on-premise contact center with a more flexible cloud solution. Here are the top benefits of #cloud #contactcenter solutions today: https://t.co/sGNpa2GV7z #CCaaS #ExperiencesThatMatter https://t.co/tw3EJC97Hp
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Now Could Be The Time To Shift Your Contact Center To The Cloud

Now Could Be The Time To Shift Your Contact Center To The Cloud

Here are the top benefits of cloud contact center solutions today.

Avaya IX Contact Center with Google Cloud Goes GA

Avaya IX Contact Center with Google Cloud Goes GA

Avaya announced that its Avaya IX Contact Center solutions with Google Cloud Contact Center enhancements are now available for global customers.

Google's Contact Center AI Could Transform Customer Service

Google's Contact Center AI Could Transform Customer Service

Google has made its Contact Center AI generally available, signaling a new era in how contact centers and customer service operate. With a slew of new automation features and intelligence, ...

Unlocking the power of AI with solutions designed for every enterprise

Unlocking the power of AI with solutions designed for every enterprise

We’re announcing a number of new solutions that provide an easy way to use AI to address common business challenges like analyzing documents, forecasting inventory and demand, and managing ...

Avaya Announces Availability of Google Cloud Contact Center AI Integration With Avaya’s IX Contact Center Solutions

Avaya Announces Availability of Google Cloud Contact Center AI Integration With Avaya’s IX Contact Center Solutions

Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that key Goo

Enterprise Connect 2019 Wrap-Up – The X Factor

Enterprise Connect 2019 Wrap-Up – The X Factor

Counterpath Building on its Bria Teams communication and collaboration solution offering voice, video, team messaging, and screen sharing aimed at SMBs, Counterpath introduced Bria Teams ...

It’s time to modernize your business communications

It’s time to modernize your business communications

Long the backbone of nearly every enterprise’s communication infrastructure, the traditional phone system just isn’t keeping up like it used to. The

Shortening the developer commute with Docker and Microsoft Azure

Shortening the developer commute with Docker and Microsoft Azure

Docker is expanding our strategic partnership with Microsoft and integrating the Docker experience you already know and love with Azure Container Instances (ACI).

Avaya Goes All In at Engage

Avaya Goes All In at Engage

With a UCaaS strategy in place, Avaya is coming out of Engage re-energized and ready for the future.

11 CX Experts Predict the Future

11 CX Experts Predict the Future

Artificial intelligence (AI) was the hottest topic in the world of customer experience (CX) in 2019. So here are predictions from the CX experts for 2020.

Contact Centres in the Cloud: Fast-Forwarding to the Future of CCaaS

Contact Centres in the Cloud: Fast-Forwarding to the Future of CCaaS

As the role of the contact centre continues to evolve, what will the cloud and CCaaS model bring to your business operations? <a class="g1-link g1-link-more" ...

New Mindsets that Will Immediately Boost Your Productivity

New Mindsets that Will Immediately Boost Your Productivity

Four new mindsets that have enabled our customers to maintain & even increase their workforce productivity.

Bidirectional Communication With Azure IoT Hub

Bidirectional Communication With Azure IoT Hub

In this article, you will learn how to set up bidirectional communication with Azure IoT Hub.

Xi IoT : Another year in retrospect

Xi IoT : Another year in retrospect

It’s been a full year since the Team Sherlock @ Nutanix launched our initial release of Xi IoT back in November 2018. The first stage of this rocket has traveled quite far since its launch, ...

Avaya updated its branding to align its portfolio under the Avaya OneCloud name

Avaya updated its branding to align its portfolio under the Avaya OneCloud name

Avaya updated its branding to align its portfolio under the Avaya OneCloud name. The evolved branding reflects a multi-cloud application ecosystem.

Moving apps to the cloud? 3 steps to ensure good customer experiences

Moving apps to the cloud? 3 steps to ensure good customer experiences

It takes more than a good cloud provider to ensure optimal user experiences. You also need to embrace openness and become a web traffic cop.