#tech #RPA #fintech #banking
Workflow, Automation, Management, Business process modeling, Information technology management, Business process

Robotic Process Automation Transforming Customer Center Operations

On Jul 4, 2020
@EvanKirstel shared
According to Gartner, "Robotic process automation (RPA) has democratized integration and automation. Here are some thoughts onRobotic Process Automation Transforming Customer Center Operations including insights from @UiPath https://t.co/DrcCCccl8I #RPA #fintech #banking #tech https://t.co/DRo02EjjDL
Open

by Evan Kirstel (Linkedin) & @evankirstel (Twitter) The effective management of contact/call centers is a core competency for many businesses. Even the smallest companies use contact center solutions for professional customer support and ongoing customer retention.

www.linkedin.com
On Jul 4, 2020
@EvanKirstel shared
According to Gartner, "Robotic process automation (RPA) has democratized integration and automation. Here are some thoughts onRobotic Process Automation Transforming Customer Center Operations including insights from @UiPath https://t.co/DrcCCccl8I #RPA #fintech #banking #tech https://t.co/DRo02EjjDL
Open

Robotic Process Automation Transforming Customer Center Operations

Robotic Process Automation Transforming Customer Center Operations

by Evan Kirstel (Linkedin) & @evankirstel (Twitter) The effective management of contact/call centers is a core competency for many businesses. Even the smallest companies use contact center ...

Robotic Process Automation — Transforming Customer Center Operations

Robotic Process Automation — Transforming Customer Center Operations

by Evan Kirstel (Linkedin) & @evankirstel (Twitter) Even some of the smallest companies use contact center solutions for professional customer support and ongoing customer retention. As ...

Ultimate guide to RPA (robotic process automation)

Ultimate guide to RPA (robotic process automation)

Robotic process automation has been described as transformational and disruptive. This comprehensive guide to RPA explains why it is software's fastest growing segment, where it's being ...

Robotic Process Automation and Digital Process Automation: Friend or foe?

Robotic Process Automation and Digital Process Automation: Friend or foe?

Do Robotic Process Automation and Digital Process Automation compete or complement each other? Digital transformation may need both

Finding the right AI for your business

Finding the right AI for your business

The challenge now for many businesses is not integrating AI, but rather choosing the right solution from the many available that supports its AI use cases.

Q&A: Robotic process automation exposes business process inefficiencies

Q&A: Robotic process automation exposes business process inefficiencies

Q&A: Robotic process automation exposes business process inefficiencies - SiliconANGLE

Will Robotic Process Automation Make its Mark in Marketing?

Will Robotic Process Automation Make its Mark in Marketing?

Robotic Process Automation have served to help back-end processes, but now some are seeing its emergence in marketing.

The Year Ahead for BPM -- 2019 Predictions from Top Influencers

The Year Ahead for BPM -- 2019 Predictions from Top Influencers

What will 2019 hold for Business Process Management? Read the predictions from thought leaders in the industry, including Nathaniel Palmer's overview for the year ahead.

RPA: A Must-Have for Digital Transformation

RPA: A Must-Have for Digital Transformation

RPA is already revolutionizing business process automation and is automating mundane and recurring manual activities, enabling employees to focus on key activities and gain greater ...

The New RPA Manifesto: Follow HFS’ Ten Laws of Robotic Process Automation to create a Thriving Industry

The New RPA Manifesto: Follow HFS’ Ten Laws of Robotic Process Automation to create a Thriving Industry

The industry is in desperate need of a renewed vision for RPA—a manifesto for the next seven years focused on long-term value, not short-term land grabs, if we are to realize the potential ...

What Process Mining Is, and Why Companies Should Do It

What Process Mining Is, and Why Companies Should Do It

To improve your processes, analyze the data.