With consumer expectations outstripping institutions' ability to deliver strong CX, automation of engagement may be the only solution.
FEATURING: Oliver Hughes, CEO of Tinkoff Founded in 2006, Tinkoff is Russia’s largest online challenger bank offering a huge range of services, including mobile personal and business ...
Fintech may have shaken up finance, but in terms of diversity, there's a way to go. Four leading women in the world of fintech share their views.
The UXDA team has highlighted 10 design trends that demonstrate the evolution of digital financial products and the way financial interfaces are created and perceived by the users.
While consumers were pleased by the response of banking to the COVID crisis, digital expectations are rising as trust in banking is decreasing.
As the Bank of England takes steps to prepare for recession, neobanks might lose the advantage of the very thing that makes them competitive: low rates.
Alpian, a digital-first private bank aimed at Switzerland's mass affluent market, has selected Temenos to provide its core technology stack on a pay-per-play basis.
Digital transformation was on everyone’s agenda.