Customer, Sales, Customer service, Machine learning, Artificial intelligence, Computer vision

Mastercard and Capital One talk conversational AI, and why fintech of every size must invest (VB Live)

On Oct 29, 2020
@Visible_Banking shared
Mastercard and Capital One talk conversational #AI, and why fintech of every size must invest (VB… https://t.co/QqWlBNYfzX via @venturebeat https://t.co/bJ3SXHBGFd
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Learn how fintech companies like MasterCard and Capital One implement AI strategies that transform how customer experience is done.

venturebeat.com
On Oct 29, 2020
@Visible_Banking shared
Mastercard and Capital One talk conversational #AI, and why fintech of every size must invest (VB… https://t.co/QqWlBNYfzX via @venturebeat https://t.co/bJ3SXHBGFd
Open

Mastercard and Capital One talk conversational AI, and why fintech of every size must invest (VB Live)

Mastercard and Capital One talk conversational AI, and why fintech of every size must invest (VB Live)

Learn how fintech companies like MasterCard and Capital One implement AI strategies that transform how customer experience is done.

Mastercard’s VP of AI talks bots, NLP, and why fintechs need AI for customer service (VB Live)

Mastercard’s VP of AI talks bots, NLP, and why fintechs need AI for customer service (VB Live)

Learn how FIs and fintechs can leverage AI, NLP, and voice technologies to dramatically improve customer service and boost efficiency at this VB Live event.

There is a direct correlation between AI adoption and superior business outcomes

There is a direct correlation between AI adoption and superior business outcomes

Adoption of artificial intelligence (AI) is growing worldwide, according to an IDC survey of more than 2,000 IT and line of business (LoB) decision makers.

Six Areas Where AI Is Improving Customer Experiences

Six Areas Where AI Is Improving Customer Experiences

Bottom Line: This year’s hard reset is amplifying how vital customer relationships are and how much potential AI has to find new ways to improve them. 30% of customers will leave a brand ...

How AI benefits customer service

How AI benefits customer service

Machine learning and artificial intelligence can be used to find context in the tons of data that flow in and out of customer-facing organisations every day.

Citi Commercial Cards Implements AI Call Center Solution

Citi Commercial Cards Implements AI Call Center Solution

Citi Commercial Cards is introducing an intelligent virtual agent (IVA) capability at its U.S. call centers that will harness tech from AI firm Interactions.

3 Ways To Use Data For A More Humanized Brand Experience

3 Ways To Use Data For A More Humanized Brand Experience

Branded data that is analyzed through artificial intelligence can tell a compelling story that brings a human element to a brand’s relationship with their customer base.

The Role of AI in Customer Experience

The Role of AI in Customer Experience

This post explores the role of AI in customer experience. Discover why and how AI is applied to CX to achieve business outcomes.

How the Growth of AI changes Customer Support Experience in 2020

How the Growth of AI changes Customer Support Experience in 2020

AI is impacting every business and transforming business processes. Highly meaningful in terms to the AI based customer support and client.

How the Growth of AI changes Customer Support Experience

How the Growth of AI changes Customer Support Experience

The growth of AI changes customer support experience this year by rapidly transforming the way companies interact with their prospects and customers. An exclusive MIT Technology […]

4 Ways That AI Is Improving the Customer Experience

4 Ways That AI Is Improving the Customer Experience

As a leading trend in technology, AI continues to gain popularity with marketers and CX professionals. Here are some ways it's adding value to them today.

Rocking in the Twitter all day long: TweetChat recap on AI in sales

Rocking in the Twitter all day long: TweetChat recap on AI in sales

What do some of the brightest minds in tech have to say about artificial intelligence in sales? Read our TweetChat recap on AI in sales.

More Businesses Are Using AI to Drive User Experiences

More Businesses Are Using AI to Drive User Experiences

Companies like TransUnion and Buffalo Jeans get improved sales, smarter marketing, improved IT uptime and more.

How to Enhance Customer Service Through AI

How to Enhance Customer Service Through AI

AI is revolutionizing technology for customer service which improves customer experience with automation and gives digital empowered to businesses.

The Impact of Artificial Intelligence on CX

The Impact of Artificial Intelligence on CX

AI is already delivering tangible benefits for organizations and their customer experience - but where is the technology headed next? Find out here!

London-based PolyAI raises €10.7 million for its conversational AI customer support platform

London-based PolyAI raises €10.7 million for its conversational AI customer support platform

London-based conversational artificial intelligence platform PolyAI has just raised €10.7 million in Series A funding. The investment round was led by Point72 Ventures, with participation ...