Top news of the week: 04.12.2020.

#Customer360 #DF2U #ai #machinelearning #DeepLearning #datascience

Applied Use Cases

On Dec 2, 2020
@salesforce shared
☎️Volume ⬇️ 75% ☎️Abandoned rates ⬇️ 85% ☎️Hold times ⬇️ 80% That's the power of automation. @TruistNews's @slgraziano shares how AI-empowered "clients and our teammates that mattered in the moment that mattered most to that client". https://t.co/Hhg20jvZlt https://t.co/SyYS5e2YrT
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Why We’re Investing (Even More) in Automation

Why We’re Investing (Even More) in Automation

2020 has rewritten the rules for digital transformation. What used to be a prolonged transformation is now an urgent imperative.  “COVID has forced this digital imperative on our customers ...

On Dec 2, 2020
@salesforce shared
RT @SalesforceNews: [email protected] announces new #Customer360 innovations for our work-from-anywhere world including: ✅ Salesforce Hyperforce ✅ Salesforce Einstein Automate ✅ Workforce Engagement See top news from the #DF2U keynote and stories of customer success: https://t.co/SVSpSaVB0X https://t.co/p0GHNFRwgm
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The Biggest News from Dreamforce to You

The Biggest News from Dreamforce to You

Every part of our lives have been transformed by the global pandemic, and how we engage and connect with each other has been fundamentally changed. When we thought about how to approach ...

On Dec 1, 2020
@math_rachel shared
RT @ruchowdh: Yesterday @mona_sloane and I announced work on identifying gaps in AI public procurement with @IEEEUSA and @johnchavens - read our piece in @BRINKNewsNow about why this is important work to be done - https://t.co/9PLR6nlQaC
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The Risks of Using AI for Government Work

The Risks of Using AI for Government Work

COVID-19 is accelerating the use of AI, and if done responsibly, there are clear benefits to the use of these systems in the public sector.

On Nov 30, 2020
@Sam_L_Shead shared
RT @CaraRLombardo: [email protected] scoop w/⁦@danacimilluca⁩: Facebook is nearing a deal to buy Kustomer, a startup that specializes in customer service chatbots, for more than $1B $FB https://t.co/CsB9H1O40g
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Facebook to Buy Kustomer, Startup Valued at $1 Billion

Facebook to Buy Kustomer, Startup Valued at $1 Billion

The social-media giant is buying Kustomer, which specializes in customer-service platforms and chatbots, as Facebook looks to promote its platforms as a way to do business.

On Dec 1, 2020
@arstechnica shared
Amazon to roll out tools to monitor factory workers and machines https://t.co/Lnj3PPXnbi
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Amazon to roll out tools to monitor factory workers and machines

Amazon to roll out tools to monitor factory workers and machines

Sensor, computer vision hardware come as tech giant pushes into industrial sector.

On Dec 2, 2020
@salesforce shared
T̶e̶c̶h̶n̶o̶l̶o̶g̶y̶ ̶r̶e̶p̶l̶a̶c̶e̶s ̶j̶o̶b̶s̶. Technology... 📲Enables productivity 📲Streamlines complex processes 📲 Automates previously tedious manual work ...empowering you to use strengths that are distinctly human. https://t.co/bVlGe3YuBO
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Why the Future of Automation Is Human

Why the Future of Automation Is Human

Automation technology allows us to thrive in our work by using distinctly human strengths. See how it aids employee experience.

On Dec 3, 2020
@guardiantech shared
US justice department claims Facebook unfairly overlooked American workers https://t.co/pQKVSrpWda
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US justice department claims Facebook unfairly overlooked American workers

US justice department claims Facebook unfairly overlooked American workers

A new lawsuit says the social media giant favored those with H1-B visas, ‘refusing’ to recruit, consider or hire qualified US workers

On Dec 1, 2020
@Jaguilam2003 shared
RT @NMZivkovic: 18 #machinelearning best practices🔝🔝🔝 https://t.co/P8RDy3MXT7 cc @ipfconline1 @pierrepinna @DeepLearn007 @jblefevre60 @KirkDBorne @DiegoKuonen @Nicochan33 @JolaBurnett @cmgessier @mvollmer1 @YuHelenYu @Xbond49 @RosyCoaching #DeepLearning #datascience #ai
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18 Machine Learning Best Practices

18 Machine Learning Best Practices

In this article, we explore some of the best practices that you can apply when building your machine learning application.